Warranty

All electric bikes sold by Voltage Cruiser Bikes are manufactured with industry leading components that are extremely reliable and have been put through an extensive quality assurance program by the manufacturers to ensure the highest quality bikes.

All models purchased from Voltage Cruiser Bikes have a warranty period of,

3 YEARS ON THE FRAME.

1 YEAR ON ELECTRICAL COMPONENTS AND PARTS.

Warranty DOES NOT COVER and will be void by any of the following circumstances.

General wear and tear, components subject to wear and tear such as tyres, inner tubes, brake pads, brake lines, light bulbs, fuses etc.
Damage caused by misuse, collision, accidents, modifications, improper maintenance, overloading, deterioration from weather exposure and improper transportation.
Damage caused by extreme use in off road terrain such as sand, mud, gravel and water. Stunt riding, jumps, flips, stairs etc, mountain bike/downhill racing or in any sort of competition.
Damage from extreme weather conditions, riding through water, high pressure cleaning.
If the bike is used for unlawful acts, rental, hire or any other commercial purpose.
Damage to battery and or charger due to improper use.
Warranty valid to the original purchaser only and not transferable.

If you have any concerns with parts or warranty,

please Contact Voltage Cruiser Bikes direct to discuss.

To make a warranty claim you will need.

Proof of purchase
Model name and serial number of bike or part.
Written/photographic evidence of defective parts, any other proof/evidence that will help with your claim.
Contact details, name, phone number, address and email.

Should a part be found defective it will be replaced free of charge, labor costs associated with removal or installation of parts not included.

All warranty claims are subject to Voltage Cruiser Bikes approval, and we hold the right to refuse the claim.

Voltage Cruiser Bikes will not be held liable in any form of, malfunction, loss of income, property damage, fines, injury to the rider or bystanders.